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National Delivery — Sonos, Accessories & Furniture |
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| Outside our local delivery area? We offer free UK mainland delivery on orders over £100 on all non-TV products — including Sonos speakers, soundbars, amps, brackets, accessories and Frank Olsen furniture. |
| Request free UK mainland delivery → |
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Local Delivery (Fleet & surrounding area) |
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| We offer free local delivery on all orders over £100 to addresses within approximately 10 miles of our Fleet showroom (GU51 3BL). This covers Fleet, Farnborough, Aldershot, Farnham, Camberley, Yateley, Sandhurst, Hook, Church Crookham and surrounding areas. |
| For orders under £100, or if you are unsure whether your address falls within our delivery area, please call us on 01252 811800 and we will be happy to help. |
| Deliveries are made within 24 hours of placing your order (working days). Orders placed over a weekend or bank holiday may take a little longer. For out of stock items please contact us on 01252 811800 and we will provide expected delivery dates. |
| Please note: Televisions are normally only available for local delivery within our catchment area. National TV delivery is assessed case-by-case — please get in touch via our delivery enquiry form if you're outside our local area and would like to ask. |
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Returns Policy — Changed Your Mind |
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| You can return any item within 14 days of receiving it for a full refund, whether you bought it online, by phone or in our showroom. |
| To return an item: |
- Contact us within 14 days of receiving your item, with your order number or proof of purchase
- Send or bring the item back within 14 days of letting us know
- Return it unused, in its original packaging, with all accessories and manuals
- Return postage is at your own cost, unless the item is faulty or we sent you the wrong item
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| Please return items to: |
| Jennings Sound & Vision, 185 Fleet Road, Fleet, Hampshire. GU51 3BL |
| We'll refund you within 14 days of receiving the item back, using the same payment method you used to buy it. If you return a complete online order, we'll also refund the standard delivery charge. |
| If an item has been used beyond what's needed to check it, has been registered with the manufacturer, or is returned without its original packaging, we may reduce your refund to reflect the loss in value. |
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| If something you've bought from us is faulty, please contact us or call 01252 811800 straight away. Within 30 days of purchase you're entitled to a full refund for a faulty item. After that, we'll arrange a repair or replacement, working with the manufacturer where needed, and we'll cover the cost of returning faulty items to us. |
| Nothing in this policy affects your statutory rights. |
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